At FlyOver Success Travel Consultancy, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website, services, and team.
1. Information We Collect
We may collect the following information from you:
Personal Information: Name, date of birth, nationality, contact details (email, phone, address).
Identity Documents: Passport, academic certificates, CV, employment letters, proof of funds, police clearance, medical reports.
Transactional Data: Payment records, invoices, receipts.
Technical Data: IP address, browser type, device information, cookies (when you visit our website).
2. How We Use Your Information
We use your information to:
Provide consultancy, immigration, and advisory services.
Process your applications with recruiters, employers, and institutions.
Communicate updates, requirements, and progress reports.
Maintain accurate internal records for compliance and reporting.
Improve our website and service delivery.
Send relevant updates, newsletters, or promotional offers (only with your consent).
3. Sharing of Information
We do not sell or rent your personal data.
We may share your information with:
Licensed recruiters, employers, and institutions (for job, study, or PR applications).
Legal or regulatory authorities if required by law.
Third-party service providers (e.g., payment processors, IT support) who assist in delivering our services, under strict confidentiality agreements.
4. Data Security
We use secure systems to protect your personal information from unauthorized access, alteration, or disclosure.
Sensitive documents (passports, certificates, etc.) are stored securely and shared only when necessary for your application.
Online transactions and payments are protected with encryption.
5. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes of collection, comply with legal obligations, or resolve disputes.
After this period, documents and records are securely deleted or destroyed.
6. Your Rights
As a client, you have the right to:
Access the personal data we hold about you.
Request corrections if your data is inaccurate or incomplete.
Request deletion of your data when it is no longer needed.
Withdraw consent for marketing communications at any time.
File a complaint with a data protection authority if you believe your rights have been violated.
7. Cookies & Website Tracking
Our website may use cookies to enhance your browsing experience.
Cookies help us understand visitor behavior and improve site performance.
You can disable cookies through your browser settings, but some features of the site may not function properly.
8. International Data Transfers
Since we operate across multiple countries, your personal data may be transferred internationally to recruiters, employers, or institutions. We ensure such transfers comply with applicable data protection laws.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be published on our website.
Contact Us
For questions or requests regarding your personal data, please contact us at:
Email: info@flyoversuccessng.com
Phone/WhatsApp: +234 912 087 6834
Office Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT)
